Shipping Policy

Delivery areas: The State of Qatar.

Order preparation: Orders are prepared within 1–3 working days of confirmation. Every item is checked and carefully wrapped before shipping — together with your gift.

Estimated delivery time: One working day from the moment your order is ready; this is an estimate. Personalised items arrive within approximately 7 working days.

Shipping fees: Shown clearly before you complete your order. No fees are ever added without being disclosed first.

Tracking: We follow up on your shipment with the delivery company until it reaches you, and we take responsibility for getting it to you. We are not liable for delays caused by force majeure or circumstances beyond our reasonable control.

Delivery details: Please provide a correct address and contact number. If delivery fails because no one is available or there is no answer, a re-delivery fee may apply.

For any questions about your shipment, WhatsApp: +974 3006 0071